Shipping Policy

In-Store Pickup (Bilston Boutique)

Available Today
Items marked “Available for Pickup Today” can be reserved online and collected the same day.

Collection Times
Pickup available during opening hours:
11:00am – 4:00pm (Monday, Thursday, Friday, Saturday)

Orders placed within 2 hours of closing will be ready the next day we are open.

In-Store Stock

Items held in our Bilston boutique:

• Ready to try on in-store
• Available for same-day collection
• UK delivery in 2–4 working days if preferred

Order-In Items (Supplier Stock)

Some styles are not held in-store but can be ordered for you.

• Delivered directly to you
• Usually arrives within 3–7 working days

Prefer to try first? Visit us in-store — we can help you find the right fit and order your size.

Shipping Costs

• Free UK delivery on orders over £20
• Orders below this are charged at standard Royal Mail rates

International Shipping

International delivery is currently unavailable while we update our courier services.

Returns

For full details, please see our Returns & Exchanges Policy.

Company Information

Kitty Darling is a trading name of Eversloy Ltd, registered in England and Wales.
Company Number: 15748654